Terms and Conditions

The terms “we”, “us”, “our” and “Company” refers to its owner and operator, By Reserve LLC. This Terms of Use (“Agreement”) governs your use of and access to our website, associated websites and any of our social media accounts or email, and your use or purchase of our services and/or products. 

1. Acceptance of Terms

By using our website and services, you agree to these terms and conditions in full. If you do not agree, please contact us or do not use our services. 

2. Services Provided

We provide travel advisory services, including but not limited to trip planning, itinerary customization, and group booking arrangements. All services are subject to availability.

3. Booking Policies

  • All bookings are subject to confirmation.

  • A deposit may be required at the time of booking.

  • Final payment terms will be communicated at the time of booking and must be adhered to.

4. Cancellation and Refunds

  • Cancellation policies vary by supplier and will be communicated during the booking process.

  • Requests for cancellations must be made in writing.

  • Refunds will be processed according to the supplier’s policies.

5. Travel Documents

It is the responsibility of the traveler to ensure they have valid travel documents, including passports and visas. We are not liable for any issues arising from inadequate documentation.

6. Liability

We act only as an intermediary between clients and travel service providers. We are not liable for any direct or indirect damages resulting from the use of our services, including but not limited to changes in travel plans, delays, or cancellations.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data.

8. Intellectual Property

All content on this website, including text, images, and logos, is owned by us or our licensors. Unauthorized use is prohibited.

9. Governing Law

These terms and conditions shall be governed by the laws of New York and any disputes will be resolved in the appropriate courts of that jurisdiction.

10. Amendments

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the new terms.